Skip to content
Borders & Gates
Webinar

What Makes a CharitySucceed

Four lessons in 30 minutes, covering the donor experience and the systems behind it.

Donors give with the heart, and they stay with charities that are well run. Join us for four practical lessons and one real platform example, each with an action you can take straight away.

View Agenda

Request a Reservation

Reserve Your Spot

Enter your details to register for the webinar.

Date

21 Dec. 2026

Time

12 PM (GMT +2)

Duration

30 minutes

Language

English

A charity succeeds on two sides

A donor's experience and an organisation's ability to deliver behind it both shape a charity's success. This session covers both, in the order a donor experiences them: from the first appeal to the reporting that follows the gift.

You'll get four lessons, one real example and time for questions. You'll also leave with six numbers to start measuring this month.

Webinar outcomes

What you'll learn

Four lessons, one real platform and six numbers to track.

Lead with one person.

Appeals that told one child's story raised twice the average gift of those built on statistics about the same crisis.

Small, Loewenstein & Slovic, 2007

Make giving effortless on mobile.

Mobile brings 52% of website traffic but only 28% of online revenue. See where donors drop out and what to check first.

M+R Benchmarks 2026, US nonprofits

Turn a first gift into a lasting one.

Only 24% of new one-time donors give again the following year. Learn how showing what each gift achieved builds the trust that brings donors back.

M+R Benchmarks 2026, US nonprofits

Put your team in control.

Launch and update appeals without waiting for a developer. The Hasanat team does this across 8 modules.

Borders & Gates, Hasanat case study

See the four lessons working together.

Walk through Hasanat, a full donation platform delivered by Borders & Gates, with 5 payment methods, 5 giving frequencies, 3 languages and 7 live report views.

Borders & Gates, Hasanat case study

Track what matters.

Take away six metrics you can start measuring this month.

Who it is for

Built for charities that want to grow giving and run it with confidence

For people responsible for:

  • Fundraising, appeals and donor communications
  • The online donation experience
  • Reporting on funds raised and spent
  • Running projects and campaigns day to day
  • Charity leadership

30 minute session

Agenda

30 minutes, including time for questions.

30Minutes including questions
  1. Intro

    Welcome and the idea

    Donors give with the heart and stay with charities that are well run.

  2. Lesson 1

    Make it human

    One person, one outcome, one specific amount.

  3. Lesson 2

    Make it easy to give

    Steps, payment methods and giving frequency.

  4. Lesson 3

    Show where the money goes

    Reporting by project, period and donation type.

  5. Lesson 4

    Let your team run it

    Speed from decision to live appeal.

  6. Example

    Case Study: four lessons, one platform

    What was built and how each lesson appears in it.

  7. Metrics

    Six numbers to track

    Benchmarks and your own baseline.

  8. Close

    Q&A and next step

    Questions, then details of a free 1-hour consultation.

Webinar

Reserve Your Spot

Four lessons. One real platform. Thirty minutes that start with how your charity works.

Reserve Your Spot