Privacy Policy
Your trust matters to us. This policy explains what information we collect, how we use it, and the choices you have when you work with Borders & Gates.
Last updated: June 15, 2026Overview
Borders & Gates ("we", "us", "our") provides advisory services and digital products that help organizations grow, transform, and expand across borders. This Privacy Policy describes how we handle personal information when you visit our website, contact us, or use our services.
By using our website and services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
Information We Collect
We collect information you provide directly, information generated as you use our services, and information from trusted third parties.
- Information you give us — such as your name, email address, phone number, company, and the contents of any message you send through our contact forms.
- Usage and device data — such as IP address, browser type, pages viewed, and the dates and times of your visits, collected automatically.
- Transaction data — order details, billing information, and purchase history when you buy a digital product.
- Information from partners — analytics and payment providers who help us operate our services.
How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Provide, operate, and improve our services and digital products.
- Respond to your enquiries and provide customer support.
- Process transactions and send related confirmations and receipts.
- Send service updates and, where permitted, relevant marketing communications.
- Maintain security, prevent fraud, and meet our legal obligations.
Data Retention
We keep personal information only for as long as needed to fulfil the purposes described in this policy, to comply with legal, accounting, or reporting requirements, and to resolve disputes. When information is no longer required, we securely delete or anonymize it.
Data Security
We apply appropriate technical and organizational measures — including encryption in transit, access controls, and regular reviews — to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you and request a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal exceptions.
- Object to or restrict certain processing, and withdraw consent at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the timeframe required by applicable law.
International Data Transfers
As a cross-border organization, we may process and store information in countries other than your own. Where we transfer information internationally, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
Children's Privacy
Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised version here and update the "Last updated" date above. Significant changes will be communicated where appropriate.
Questions about your privacy?
If you have questions about this policy or how we handle your information, our team is happy to help.