A full-stack donation platform and administration portal for an Australian charity raising funds across multiple causes and regions. A two-click giving journey with five payment methods and five giving frequencies sits in front of an eight-module admin portal, giving the charity team direct control of projects, content, payments and reporting in three donor languages.
Donations processed
Homepage to completed donation
Projects live across 8 admin modules
Because every step between intent and payment is a point at which a decided donor can stop. A giving journey that asks for more moves than the donation requires loses supporters who had already chosen to give, and the loss never appears in the donation record because it happens before one is created.
Because the site is where a donor forms a judgement about the organisation before any gift is made. A dated experience presents a credible charity in a frame that does not carry that credibility, at exactly the moment trust is being decided.
Projects, content and payments have to be managed by hand and outside the site. Every campaign, banner or notification waits on technical help, so the pace at which the charity can respond to an appeal is set by developer availability rather than by the urgency of the cause.
Because the data sits across separate sources with no single reporting view. Questions about donation volume, donor behaviour or project funding have to be answered by assembling figures manually, which is slow enough that the answer is rarely current when it arrives.
Because a donor who cannot pay the way they normally pay is a donor who does not complete. A narrow set of methods and giving frequencies asks supporters to adapt to the platform, and for a global donor base the payment habits vary by market.
Stronger protections around donor data and payments than a small local operation needs. Regulatory readiness has to be built into the platform foundation rather than added once the donor base has already grown past what the original build was designed to hold.
Yes. Borders & Gates designed and built Hasanat's donation platform end to end: a public giving experience engineered to convert, and an administration portal placing every feature of that platform under the direct control of the charity's own team.
Through an e-commerce-grade giving journey that takes a donor from the homepage to a completed gift in two clicks. Quick Donation on the homepage carries project, frequency and amount in a single panel, and checkout shows the donation, processing fees and total before payment.
Five ways to pay, covering Apple Pay, Google Pay, cards, PayPal and bank transfer, and five giving frequencies from single gifts through to daily. Donors give the way they already pay rather than the way the platform requires.
Eight modules built for business users rather than developers: live overview, projects, website content, blogs, notifications, reports, payments and admin roles. Projects are managed by cause, region, urgency and completion status from a single screen, and homepage sections, project stories, weekly features and campaigns are edited and published by the team directly.
Seven live reporting views covering donations, donors, gift donations, payments, Zakat, Zakat al-Fitr and Qurban. Manual and offline donations are recorded against the correct project in seconds, so the reporting reflects total giving rather than only what came through the site.
Yes. Donor notifications are sent in English, Arabic and French, and administration is role-based with permissions managed in-house. Security and integration foundations were built for donor protection and connected to the charity's payment and banking providers.
Multimillion USD in donations and thousands of donor transactions have been processed through the platform. The giving journey and the payment infrastructure behind it carry the full donation load rather than part of it.
Two clicks from homepage to completed donation. Project, frequency and amount are selected in one panel and checkout shows the donation, processing fees and total before payment, so the donor sees the full position before confirming.
Eight modules, with zero code required. Projects, website content, blogs, notifications, reports, payments and admin roles are all managed in-house, so a campaign or appeal goes live when the team decides rather than when technical help is available.
34 projects managed from one portal at go-live, with 7 live report views replacing scattered manual reporting. Project status by cause, region, urgency and completion sits on a single screen alongside the reporting that describes it.
5 payment methods and 5 giving frequencies replaced a narrow set of options, and donor notifications run in 3 languages. Supporters across different markets can give in the way and the language that fits them, which is what makes a global donor base addressable.
