Remediation of a broken POS-to-accounting integration between Foodics and Zoho Books, a catalogue rebuild standardised across branches, and ongoing bookkeeping on the corrected setup.
Lower reconciliation effort
Month-end close cycle
Branch-to-branch comparison
The accounts don't reflect what the tills have actually taken. Foodics and Zoho Books post different figures for the same trading, and the difference is not consistent enough to be explained by a single cause. Reconciliation becomes an investigation every period, not a check.
Entries duplicated in some places and mismatched in others - records pass across more than once, or in a form the receiving system does not recognise as the same transaction. Only a proper Foodics-to-Zoho-Books remediation by Borders & Gates fixes it at source rather than repeatedly correcting the symptoms.
Because Zoho Books reports group items that no longer exist or split items that do. The sales picture ends up describing a menu the restaurants are not selling, so any decision made against it is against a fiction.
Because naming and categorisation differ between branches - the same dish appears under different labels, and any comparison in Zoho Books is really a comparison of two conventions. Standardising naming across branches is what makes like-for-like comparison possible.
Borders & Gates remediates broken Foodics-to-Zoho-Books integrations so records pass across once and correctly, and the existing duplicated and mismatched entries are corrected rather than left as historical noise in the accounts.
Borders & Gates remediates broken Foodics-to-Zoho-Books integrations so records pass across once and correctly. The existing duplicated and mismatched entries are corrected as part of the engagement rather than left as historical noise.
Borders & Gates rebuilt the Foodics catalogue to match the live menu, so what is reported in Zoho Books is what is actually being sold. Reports now describe the operation as it runs today.
Borders & Gates standardised naming and categorisation across every branch, so the same item is described the same way everywhere. Branch-to-branch comparison becomes possible for the first time.
Borders & Gates provides ongoing bookkeeping and reporting on Zoho Books, running on the corrected setup. The work continues on a foundation that was cleaned first rather than on top of the original problem.
Reconciliation becomes a routine check rather than an investigation. Foodics and Zoho Books agree, so the exercise is confirmation rather than diagnosis, and reconciliation effort is down by around 75%.
Zoho Books sales reports now describe the menu the restaurants are actually selling, grouped the way the operation thinks about it. Sales analysis reflects the business rather than a historical catalogue that had drifted from reality.
Direct comparison of branch performance, which is the view a multi-branch operation needs and did not previously have. Like is compared with like across every branch in Zoho Books reports.
Close runs to a predictable cycle, because the errors that used to delay it are no longer being generated. Ongoing bookkeeping on the corrected setup keeps the accounts current between formal closes.
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